Inside Sales Support

1st Shift | Full-Time| All Locations

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Are you looking for an opportunity to start something new or build your career somewhere rewarding? Then look no further! Central McGowan is now hiring a Inside Sales Support to join our team at any of our locations. Central McGowan is a leading, family-owned supplier of gases, supplies, equipment, service and more!

WE INVEST IN YOU! 

Our benefits include:

  • Competitive Wages
  • 401(k) with Employer Match
  • Annual Profit sharing
  • Work life balance – flexible scheduling options
  • Paid Time Off (yes, even on your Birthday!)
  • Paid Holidays
  • Company Paid Volunteer Opportunities
  • Short term disability, term life, and ADD insurance
  • Medical, Dental and Vision Insurance
  • Health Savings Account
  • Employee rewards and recognition events
  • Paid Training
  • Employee Referral Program
  • Endless career growth and opportunities!

Position Overview

Primary Responsibilities

Inside Sales

  • Handles inbound sales lead calls to convert calls into sales.
  • Fields inbound calls, emails and texts from Account Managers and Route Sales Representatives and routes requests accordingly.
  • Track all quotes for follow-up and ensure proper entry of all orders into the software system.
  • Enters new customer data and other sales data for current customers into computer database.
  • Investigates and resolves customer problems with deliveries.
  • Act as liaison between customer and the field team.
  • Overcomes technical and business objections of prospective customers.
  • Maintain regular contact and develop strong relationships with internal teams.
  • Monitor the inbound sales email folder and follow up with website inquiries, daily.
  • Estimates date of delivery to customer, based on knowledge of supplier input, and own firm’s production and delivery schedules.
  • Works with outside sales representatives with key account activities and support.
  • Provide back-up on accounts for Field Sales during their absence.

Secondary Responsibilities

Branch Support

  • Answer incoming Branch calls, provide direction on product questions, recommendation or to place an order as well as answer customer service/accounts receivable questions.
  • Provide service to incoming retail customers on gas refills and regarding hard good recommendations and sales as needed.
  • Opening of retail store as needed.
  • Develop and maintain client relationships and referrals.
  • Assist Central McGowan employees calling in with questions and tasks.
  • Provide timely, accurate, competitive pricing while striving to maintain maximum profit margin.
  • Determine customer requirements and expectations to recommend appropriate solutions.
  • All other duties or projects as assigned by management.

 

Qualifications

  • High School degree or equivalent.
  • 2-5 years of sales experience, welding and industrial equipment sales preferred.
  • Experience working with high pressure cylinders preferred.
  • Solid computer knowledge and experience working with TIMS ERP software, preferred.

WHO WE ARE AND WHAT WE DO –

Central McGowan is a Minnesota Based independent and family-owned distributor of welding and industrial equipment, gases, supplies, abrasives, safety equipment; beverage carbonation solutions and dry ice; and FANUC-authorized integrator of robotic and automation solutions. specialize in three areas: welding equipment and supplies, gases, and automation. Our liquid bulk gas fleet touches almost every corner of the state with nitrogen, argon, oxygen, helium, and carbon dioxide deliveries. We pride ourselves in being a full-service provider for bulk gas, high pressure cylinders, gas technologies, welding equipment, machines, supplies, safety equipment, abrasives, and consumables. We’re also among the few Minnesota distributors with the capability to help seamlessly integrate robotic technology and automation into businesses.

It’s been through the hard work and ingenuity of dedicated employees that we’ve grown our services and product offerings to where they are today.

If you are looking for an opportunity for future growth/advancement and to be part of a great team, this could be the opportunity for you!

EEOC Statement

Central McGowan is an Equal Opportunity Workplace and an Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.


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